Retail and ecommerce
Legacy batch platforms that cannot support real-time triggered journeys. Disconnected loyalty and transactional data sitting outside the MAP. Personalisation ambitions that outpace what the current stack can execute.
Award-winning Braze Gold Partner in Australia and APAC
Composed Digital is Australia's preferred Braze SI and the region's only pure-play Braze-first composable technology consultancy, implementing, migrating and optimising Braze across Australia and the Asia-Pacific region.
ANZ Delivery & Transformation Partner of the Year 2026
What Braze Gold Partner status actually means
The Braze Solutions Partner programme is tiered, with Gold representing one of the highest levels of verified partner capability. The Gold rating means that we are in the top 1% of SI partners globally with more than a dozen Braze certified engineers working onshore in Australia on the most complex Braze integrations.
What Gold Partner status requires
- Sustained delivery
- A continuous volume of live Braze implementations, not a single reference build.
- It cannot be purchased
- Tier is assessed by Braze against delivery and capability evidence.
- It lapses
- Gold is not retained without continued delivery, so a current tier is a current signal.
We are also one of very few agencies in APAC to hold Partner Led Onboarding (PLO) certification, and we are active members of the Braze Alloys Programme and Braze Alloys Orbit community.
View our verified listing on braze.comEnterprise excellence. Recognised by Braze.
In 2026, Braze named Composed Digital Transformation Partner of the Year and Delivery Partner of the Year for ANZ in recognition of the technical depth and client outcomes behind our Braze practice.
Learn more →
Why APAC organisations choose Composed Digital
The Braze ecosystem in Australia and APAC is compact, and enterprise procurement teams often evaluate the same shortlist. Our differentiation is practitioner depth, APAC delivery context, and direct operating experience across the platforms organisations most often migrate from, including Adobe Campaign, Salesforce Marketing Cloud, Oracle Responsys and legacy batch stacks.
Financial services and fintech
Consent architecture that is under-built for growth. Product hierarchies that do not map cleanly to standard Braze data models. Regulatory constraints requiring robust suppression, preference and audit design.
Travel and hospitality
High-frequency events like searches, bookings, check-ins and cancellations flowing in real time to Braze. Multi-market rollouts with region-specific compliance and content.
Media and streaming
Engagement and retention at scale, churn prediction and intervention journeys, and lifecycle programs from trial conversion through re-engagement and win-back.
Telecommunications
Large customer bases with suppression complexity, service notification and marketing channel separation, and cross-sell journeys across app, SMS and email.
SaaS and technology
Onboarding and activation powered by product usage signals, account-level data modelling for B2B environments, and churn mitigation mapped to in-product behaviour.
What we deliver as a Braze partner
Our Braze partnership spans four core service areas which can run as a standalone engagement or as a long-term program.
Our Retained model
Ongoing Braze support with Composed Accelerate
Implementing Braze is only the beginning. Extracting sustained commercial value often requires a retained model designed for continuous execution.
Mode
Best for
Team shape
Enable and Support
Architect and engineer, part-time, covering escalation and platform guidance.
An in-house team that owns execution and needs platform guidance, escalation and technical cover.
Solution architect and engineer, part-time
Run and Activate
Strategist, engineer and QA shipping journeys alongside your marketers.
Teams who need journeys and campaigns built and shipped alongside their own marketers.
Strategist, engineer and QA
Performance
Blended pod running continuous optimisation against commercial targets.
A continuous optimisation programme run against commercial targets and platform roadmap.
Blended pod with analytics and AI capability
The composable stack we work across
We integrate with what you have and build toward what you need. We do not require a clean-slate environment to begin delivering value.
CDP and Data Activation
Segment (Twilio), Hightouch, mParticle, Tealium, Amperity
Data Warehouse
Snowflake, Google BigQuery, Databricks, Amazon Redshift, Microsoft Fabric
Analytics and Measurement
Amplitude, Mixpanel, Looker
Loyalty and Offer Management
Talon.One, Givex, Antavo, Eagle Eye
Delivery examples
Australian low-cost airline
Implementation and PLO. Uplift of Salesforce CRM and Snowflake. Introduced Hightouch for seamless integration between Snowflake and Braze. Replaced Sitecore CDP with Braze and Hightouch SDK to drive real-time personalisation. Removed complex data processes leveraging Braze's API to drive real-time upsells.
Multi-region buy now pay later
Transformation and CDP. Launched five new regions on Braze leveraging Segment CDP. Braze uplift and new customer experiences across all regions. Facilitated Partner Led Onboarding. Integration of new mobile app experiences. Built internal Braze capability across client-side teams.
Large Australian energy retailer
Implementation and enhancement. Architected Segment CDP integration with core billing platform and Braze. Designed and implemented solution across email, push, SMS and direct mail. Launched SDK to enable web personalisation. Internal capability build.
From the Composed blog
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Peter Turner18 August 2026Frequently asked questions
Common questions from enterprise teams evaluating Braze implementation, migration, and optimisation support in Australia and APAC.
More questions? Browse the full Braze FAQ →
Start an engagement
Tell us what your organisation needs from Braze, and we will get in touch to discuss how we can help.